CAREERS
Voted Best Places to Work in 2024 and 2025, Shafer Mechanical and Shafer Services Plus have been committed to providing the San Antonio community with outstanding heating, cooling, and plumbing solutions. With a family history dating back to 1884, the company has become a leader in developing and maintaining the city’s infrastructure, contributing to the growth of San Antonio by installing systems in iconic buildings such as the Hilton Palacio del Rio, Majestic Theatre, Commerce Plaza, and Methodist Metropolitan Hospital. Today, Shafer Services Plus is supported by a team of over 80 professionals who serve more than 6,000 households and businesses across the city. Upholding their five core values, they continue their legacy of service and dedication, and look forward to expanding into new communities in Central Texas.
Find out more about us and what makes us so great here: https://www.youtube.com/watch?v=YYrM9mhdkSg
Positions Currently Open:
- Commercial HVAC Lead Installer
- Commercial Inside Sales Representative
Commercial HVAC Lead Installer
SHAFER MECHANICAL is a family business that has been in South Texas for generations. As our team continues to grow we continue to look for positive, hard working, Commercial HVAC Technicians with field service experience. Please see our pre-requisites below and check out our YouTube Channel to learn more.
Job Function:
- Install commercial HVAC equipment including RTUs, split systems, heat pumps, VRF systems, VAVs, and more
- Install commercial HVAC duct work including sheet metal, duct board, and flex
- Read and interpret blueprints, mechanical plans, and specifications
- Perform start-up assistance and verify proper system operation
- Use hand tools, power tools, meters, and specialty HVAC equipment safely
- Follow all safety protocols, jobsite procedures, and OSHA requirements
- Coordinate with project managers, foremen, and other trades on jobsite tasks
- Must have 5+ years of commercial HVAC Install experience.
- Must be able to lift at least 70 lbs. and must be willing/able to climb ladders.
- Valid driver’s license with acceptable driving record.
- Strong written, verbal, and listening communication skills
- Positive Attitude
- Process-oriented and innovative
- Driven by team success
- Desire for a long-term employment commitment.
Since 1988, Shafer Services Plus has been committed to providing the San Antonio community with outstanding heating, cooling, and plumbing solutions. With a family history dating back to 1884, the company has become a leader in developing and maintaining the city’s infrastructure, contributing to the growth of San Antonio by installing systems in iconic buildings such as the Hilton Palacio del Rio, Majestic Theatre, Commerce Plaza, and Methodist Metropolitan Hospital. Today, Shafer Services Plus is supported by a team of over 60 professionals who serve more than 6,000 households and businesses across the city. Upholding their five core values, they continue their legacy of service and dedication, and look forward to expanding into new communities in Central Texas.
Shafer Services has been recognized as a Top Workplaces to Work in 2024 and one of SABJ’s 2025 Best Places to Work.
Job Type: Full-time
Pay: $30.00 per hour
Final Hourly Pay Based Upon Knowledge/Experience
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tools provided
- Vision insurance
Work Location: In person
Commercial Inside Sales Representative
SHAFER MECHANICAL is a family business that has been in South Texas for generations. As our team continues to grow we continue to look for positive, hard working, Commercial HVAC Technicians with field service experience. Please see our pre-requisites below and check out our YouTube Channel to learn more.
GENERAL POSITION OVERVIEW:
Under the supervision of the VP of the Commercial Division, the Commercial Inside Sales Rep performs a variety of specialized duties in the support of the Commercial Sales Team. Job responsibilities include receiving information from our field service team, sourcing parts and material, composing quotes and proposals and delivering to our customers. Key attributes include knowledge of commercial HVAC parts and equipment, service company office procedures, customer service, commercial service process flow, administrative follow up, etc.
TIME REQUIREMENTS
This position will require 40 hours per week and in person. 7:30am-4:30pm M-F
***This position is required to participate in the Emergency & Holiday On-Call Rotation (Shafer Services On-Call Policy).
KEY RESPONSIBILITIES AND ACCOUNTABILITIES — Including, but not limited to:
- Locate and source parts and material from a multitude of vendors
- Obtain vendor and/or subcontractor quotes
- Create proposals and detailed scope of work
- Generate Purchase Orders
- Work closely with department managers and coordination team
- Track open orders and delivery ETA
- Shipping and receiving
- Warranty submission
- Updating and maintaining an active backlog
- Reviewing maintenance logs for potential sales opportunities
- Provide input for and actively work to achieve and maintain a healthy positive work environment. Display professionalism and serve as a role model. (i.e., promptness, positive attitude, work volume, professional behavior)
- Interact with “ALL” departments in order to resolve any pending issues in a positive professional manner
- Understanding of company capabilities and service, and effectively communicates all offerings to the client
- Answer and take the appropriate action for ALL calls
- Monitor, distribute and/or respond to any emails received in the company mailboxes
- Ensure that all processes and procedures are completed, quality standards are met, and customer sites are updated within the set customers’ expectations
- Resolve client issues efficiently, updating systems and informing the appropriate Service Manager of unresolved issues
- Create weekly status reports of inside sales backlog, ETAs for critical parts, and identify potential areas of concern that need attention including suggested resolutions
DESIRED MINIMUM QUALIFICATIONS:
- 2+ years Customer Service Experience (Service Business Environment)
- High School Diploma or G.E.D. required
- Proficient in Excel, Word, and Outlook
- Sales experience is required
- Organized and Process/ Detail Oriented
- Positive Attitude
- Strong written, verbal, and listening communication skills
- Ability to multitask
- HVAC/Mechanical industry experience is required
- Service Titan experience is a plus
- Strong written, verbal, and listening communication skills
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience:
- Customer service: 2 years (Preferred)
