Our vision
Improving Lives of Men & Women in the Trades
Caring for Your Health
We offer medical, dental, and vision insurance including mental health and wellness programs
Competitive
Annual performance-based bonuses and cost-of-living adjustments.
Work Variety
Our diverse portfolio of projects will keep you motivated, inspired, and continuously learning.
Growth & Retention
We've grown 20%+ for over the last 3 years and have a 90% retention rate of our employees.
Voted Best Places to Work in 2024 and 2025, Shafer Mechanical and Shafer Services Plus have been committed to providing the San Antonio community with outstanding heating, cooling, and plumbing solutions. With a family history dating back to 1884, the company has become a leader in developing and maintaining the city’s infrastructure, contributing to the growth of San Antonio by installing systems in iconic buildings such as the Hilton Palacio del Rio, Majestic Theatre, Commerce Plaza, and Methodist Metropolitan Hospital. Today, Shafer Services Plus is supported by a team of over 80 professionals who serve more than 6,000 households and businesses across the city. Upholding their five core values, they continue their legacy of service and dedication, and look forward to expanding into new communities in Central Texas.
view open positions.
Commercial Customer Service Representative
Position Description
- Serve as a primary point of contact for commercial customers, handling incoming calls and emails with professionalism and urgency
- Book and confirm service appointments while ensuring customer expectations are clearly set
- Complete quality control follow-up calls within 24 hours of job completion to ensure satisfaction and identify opportunities for improvement
- Accurately classify, document, and maintain all customer interactions within company systems
- Maintain clear, proactive communication with office staff and leadership to ensure alignment and efficiency
- Support operational needs by assisting with purchase order creation when needed
- Update and manage third-party portals with timely and accurate job status information
- Ensure all job details, notes, and documentation are complete, accurate, and aligned with company standards
- Participate in an on-call rotation to support customers after hours and uphold service expectations
- Identify and escalate customer concerns quickly, while working toward resolution that reflects the “Shafer Way”
More Information
- Job Type: Full-time
- Pay: $17.00 – $22.00 per hour
- Shift: Monday to Friday, 8am – 5pm.
This position is required to participate in the On-Call Rotation including Holidays & weekends. (Shafer Services On-Call Policy).
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tools provided
- Vision insurance
Commercial Journeyman Plumber
Position Description
- 5+ years of Plumbing Service Experience
Strong Mechanical and Plumbing aptitude - The ability to follow processes and procedures
- The ability to identify and communicate process improvement opportunities
- In-depth knowledge of troubleshooting and repairing Commercial Plumbing systems
- Strong written, verbal, and listening communication skills
- Strong organizational skills and attention to detail
- Self-Starter attitude,
- Works well in a team Environment
- A positive, performance-driven attitude and the ability to inspire motivation
- Backflow endorsement preferred
More Information
- Job Type: Full-time
- Pay: $30.00 – $50.00 per hour
- Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tools provided
- Vision insurance
Commercial HVAC Service Technician - San Antonio, TX
Position Description
- Repair, Diagnose, & Maintain Commercial HVAC Systems.
- Perform High Quality and Profitable Work.
- Must have 3+ years of commercial HVAC experience.
- Must be able to lift at least 70 lbs. and must be willing/able to climb ladders.
- Valid driver’s license with acceptable driving record.
- Strong written, verbal, and listening .communication skills.
- Positive Attitude.
- Process oriented and innovative.
- Driven by team success.
- Desire for a long-term employment commitment.
More Information
- Job Type: Full-time
- Pay: $30.00 – $45.00 per hour
- Work location: In Person
- Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tools provided
- Vision insurance
Commercial HVAC Technician - Austin, TX
Position Description
- Repair, Diagnose, & Maintain Commercial HVAC Systems. Perform High Quality and Profitable Work.
- Must have 3+ years of commercial HVAC experience.
- Must be able to lift at least 70 lbs. and must be willing/able to climb ladders.
- Valid driver’s license with acceptable driving record.
- Strong written, verbal, and listening communication skills
- Positive Attitude
- Process oriented and innovative
- Driven by team success
- Desire for a long term employment commitment.
More Information
- Job Type: Full-time
- Pay: $25.00 – $45.00 per hour
- Work location: In Person at Austin, TX location
- Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tools provided
- Vision insurance
Facilities Manager
Position Description
Facility Management
- Oversee all shipping and receiving packages for the Company. Ensure that appropriate individuals are notified of packages received daily.
- Ensure all building facilities adhere to proper safety standards and cleaning procedures and work in tandem with Director of Operations to develop preventive and corrective maintenance planning to adhere to.
- Interact with all departments to resolve any pending facility issues in a positive professional manner
- Assist with upkeep of campus parking lot and disposal areas
- Pallet and scrap management
Fleet
- Work alongside service managers to maintain Company assets, to include maintenance, required documents, and GPS/Camera installs in accordance with the Company Vehicle Fleet Safety Policy
- Conduct regular Fleet inspections to verify safety equipment, cleanliness, maintenance and insurance cards are up to date and available.
Tools
- Maintain a complete, accurate, and up‑to‑date inventory of all company tools, equipment, and related assets with proper usage of the Company’s asset management systems.
- Monitor tool condition, usage, and performance to proactively identify repair, replacement, or retirement needs.
Qualifications:
- Strong communication and attention to detail
- Knowledge of HVAC and Plumbing preferred, but not required
- Prior facilities/inventory management experience
- Forklift certification, or willingness to be certified
Skills:
- Microsoft Office
- Must be able to consistently lift 25-50 pounds
- Excellent time management and multitasking skills
- Ability to read technical manuals and equipment documentation
- Problem solving skills
More Information
- Job Type: Full-time
- Pay: $20.00 – $25.00 per hour
- Work location: In Person
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
life at rebuilto.
